Privacy Policy

We, at Petzy recognize and respect the importance of maintaining the privacy of our visitors and customers and hence consider it as our top most priority. We assure that the personal information provided by you shall be used in accordance with the below mentioned Privacy Policy. By visiting or using this website, you expressly consent to be bound by the terms and conditions and also agree to our use and disclosure of your personal information as mentioned in this Policy.                        

Note: Our Privacy Policy may change any time without prior notice and you ought to give consent to abide by these modifications or updations.

1. The information you provide when you use Petzy in an open, public environment or forum like blogs, community, classifieds, etc. does not constitute personal information and is not subject to protection under this Privacy Policy. Such public environments may be accessed by the third parties who may use the information for their own purpose. You should accordingly be careful while sharing your personal information in such public environments. However, Petzy shall not be held responsible for any damage that you may suffer by disclosing any information in  such public environments.

2. Information Collected from the Customer: 

a. We collect your 'Identity Information' such as your name, e-mail address, communication address, telephone number ,etc. that you provided at the time of registration/transaction with Petzy. Please note that this information is required for fulfilling the order and may be shared with the third parties who are a part of processing the order (such as courier companies etc.,).

b. We may also collect any such 'Identity Information' provided by you for the authentication purpose during the registration through channels such as Facebook or Google. By registering with the website, you consent that Petzy may access your account information shared regarding your use of the website via such channels. You agree that you are solely responsible for your           interactions while registering to access the website.

c. During the process of making online payments through payment gateways, you feed in the credit/debit card information like credit/debit card number, credit/debit card expiry date and such         information is secure and is not accessible as it is encrypted.

3. Automatic Information and Cookies:

  We receive and store certain types of information during your interaction with us for which we use 'Cookies' and other technologies to obtain some relevant information from your computer,          mobile phone or other devices, like purchase history, products viewed or searched for, visits to certain pages, number used to call the toll free numbers (if displayed) on the site, etc. We            hereby disclaim ourselves from use of Cookies by Third Parties which is not under our control. We may also collect certain technical information such as your Computer IP Address, Operating    System, etc., for fraud prevention purposes.

4. Information Provided By Third Parties:

We may share and also obtain information from our Third Party Service Providers(Courier Partners etc.) such as delivery address or other information(name, E-mail adress, phone numbers) for transactions and verification purposes.

5. Use of Shared Information By Petzy:

Keeping Information about our Customers is an integral part of our business The information collected from you  shall be used to process your orders, facilitate your transactions with our Third Party Service providers, provide you a personalized shopping experience and also to inform you about the new offers and discounts. In some cases we may use this information to make service related announcements (temporary suspension of website). These announcements also include the announcements on Petzy features, services and offerings that may interest you and on certain occasions to send you promotional e-mails.

6. Security of the Information:

We have taken utmost precautions to protect the security of your personal information. When you open an account with Petzy, you are issued a password to access and secure your account information. Although we have taken precautions for your security, still you hold equal responsibility to protect the secrecy of your account by not disclosing the account details and password.

We will restrict the disclosure of your personal information according to the aforesaid Privacy Policy. We shall obtain your consent in the event we have to use it for any other purposes.

© 2014