Terms and Conditions

Petzy.com is owned and operated by Petzy India Pvt Ltd. By visiting or using this site, you agree that you have read, understood and will abide by the terms and conditions which may be revised at any point of time. You consent to be bound by all subsequent revisions/updations of terms which will be available under the Terms and Conditions for your review at all the times. Henceforth, 'Petzy India Pvt Ltd' will be referred to as 'Petzy', 'We' or 'Us' with registered office in Bangalore and User/Customer is referred to as 'You'.

All users of this website are liable to be bound by the following terms and conditions. Please read the below terms of use carefully before proceeding.

1. Your Account :

If you are using this website, you shall be responsible in maintaining the confidentiality of your User Name and Password and for all the activities occuring under this User Name and Password. Any information found to be incorrect, inappropriate, misleading or not in accordance with the terms of use shall result in the termination of your membership with the website.

2. Services Offered :

Petzy offers internet based services that enables the users to purchase a wide range of Pet Products such as Pet Food Products, Accessories, Grooming and Pet Nutrition Products. Petzy does not deal in Prescription Products. The sale and purchase of all products on Petzy are governed by specific policies like Shipping Policy, Cancellations, Replacement and Refund Policy, Privacy Policy etc which are incorporated here by reference. Additional terms and policies may be further incorporated which may be displayed on the webpage of the product.

3. Official Communications :

You are required to provide a valid Phone Number and Email-id while placing an order with us. We may communicate with you by Email, Phone calls, SMS or other modes of communication. You consent to receive communications via any of these electronic modes periodically from us to make any relevant official announcements or communications.

4. Privacy :

We view protection of your privacy as our top most priority. The personal information/ data provided to us during the communication will be treated strictly confidential and in accordance with the applicable laws and regulations governing the website. You understand that we have the right at all times to disclose any information (including the identity of the persons) when necessary to satisfy any law regulation or valid governmental requests. This may include disclosure of information in connection with the investigation on the alleged illegal activity or in response to a lawful court order.

5. Use of the website :

You agree and undertake that while using this service, you shall not:

a. Copy, modify, alter , publish, post , reproduce or publicly disseminate any contents or information from the website without our prior permission.

b. Upload or distribute files that contain viruses, corrupt files or similar software programs that may damage the operation of the website.

c. Make any derogatory, defamatory, profane, abusive or indecent statements or comments or engage in any other activity that tarnishes the image of Petzy, its associates , brands, partners or any property owned by Petzy.

d. Try to gain unauthorised access to the concerned website, profiles, blogs, communities ,networks connected to the servers or any other service offered by the website either by hacking 'Passwords' or other illegitimate means.

e. Engage in commercial activities or sales through advertising, contests, branding without the prior written consent of Petzy.

6. Information and Product Descriptions :

The content and information in the website is for general information and use only. It is subjected to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by us. This material includes, but is not limited to , the design, layout, look, appearance and graphics.

7. Changes, Errors and Omissions:

Changes are incorporated on the website periodically. Technical inaccuracies or topographical errors may occur for which Petzy takes no liability or responsibility. These errors will be corrected upon detection.

8. Intellectual Property Rights:

The text/images, layout, database, graphics, pictures, sounds or audio formats, software, brands and all other materials on the Sites are the intellectual properties of the Company, Advertisers or/and Brands(as the case may be) and may not be downloaded or otherwise duplicated without the express written permission of the Company. Re-use of any foregoing is strictly prohibited and the Company reserves all rights.

9. Disclaimer :

Petzy ensures that the information on the website is correct but does not provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge and undertake that you are accessing the services on the website at your own risk and use the best prudent judgement before entering into any transactions through the website to the fullest extent permissible by applicable law. Petzy shall not be responsible for the delay or inability to use the website or related services that includes information such as products, softwares, services either based on contract, negligence, strict liability or otherwise. Further, Petzy shall not be responsible for the non-availability of the website during periodic maintainence or others that may occur due to the technical reasons that is beyond Petzy's control. The user understands and agrees that the use of the website is at his own discretion and risk and will solely be responsible for the damage to computer systems during access to the website.

10. Own Risk :

All Users shall use Petzy and any other websites accessed through it, at entirely their own risk. All users are responsible for their own communications and are responsible for the consequences of their postings. The Company does not represent or guarantee the truthfulness, accuracy or reliability of any of the communications posted by other users or endorse any opinions expressed by users. Any reliance by users on material posted by other users will be at their own risk. The Company reserves the right to expel any user and prevent their further access to the Petzy, at any time for breaching this Agreement or violating the law and also reserves the right to remove any material which is abusive, illegal, disruptive or inappropriate at the Company’s sole discretion.

11. Link to Other Sites :

The website may contain links to third party websites. These are provided solely as a convenience to you and not as an endorsement by the Company. If any user accesses any linked third party websites, its solely at their own discretion and risk. Petzy contains hypertext reference links, social network pages and other pointers to websites operated by third parties. Linked websites are not under the control of Petzy and therefore Petzy is not responsible for the contents of any linked website, social networking page, or any hypertext reference links contained in a linked website. Links are provided by Petzy as a reference and convenience only. Inclusion of any link does not apply any sponsorship or endorsement of the linked website nor does this indicate Petzy's approval of any material displayed on that site. Petzy makes no guarantees, warranty or representations of quality, accuracy, fitness or purpose of any material on second and third party websites to which content is linked. The user links to any website entirely at their own risk and other sites will be held accountable by their own statement of 'Terms & Conditions'.

12. Limitation Of the Service :

The Company shall have the right to limit the use of the Services, including the contents, the size of the contents, Email messages or other information that are contained in the website. The Company reserves the right, in its sole discretion to modify or remove any contents or materials posted on Petzy for any reason without giving any prior notice or reason to the users. Petzy shall not be liable for any modification, suspension or discontinuation of the service.

13. Termination of Service :

If any user violates any term or condition stated herein, the user consents that Petzy reserves the right to delete or deactivate any account, block the Email-id or IP address or terminate the access of users to the services and remove any content within services immediately without notice.

14. Content Policy :

All information, text, material, graphics, software, trademarks, advertisements and other content displayed and published on Petzy is owned by Petzy India Pvt Ltd, its suppliers, licensers, brands or advertisers (as the case may be) unless clearly indicated. No one is authorized to modify, copy, reproduce, communicate to public, republish, frame, upload to a third party, post, transmit or distribute the contents of Petzy in any form unless permitted in writing by Petzy or the owner of the concerned content. The use of materials from Petzy on any other website or networked computer environment is prohibited.

© 2014